Welcome to our website! Please read these Terms and Conditions carefully before using our online store. By accessing or using this site, you agree to these Terms and Conditions.
In these Terms:
Orders can be placed directly on our website. All displayed prices include VAT and other applicable taxes. Once an order is completed, you will receive a confirmation email with the transaction details.
Important Note: Our products are handmade, and the production process can take between 25 and 45 days. Please consider this timeframe before placing an order.
Complete delivery details can be found in our Delivery Policy. Orders are processed within 1-2 working days after production is complete, and delivery takes 3-5 working days depending on the customer's location.
Customers have the right to return products within 14 days of receiving them without providing a reason. Products must be in their original, unused condition. Additional details will be communicated upon request.
For details on how we protect personal data and ensure information security, please refer to our Security Policy.
All materials published on this site (images, text, graphics) are protected by copyright. Unauthorized use of these materials is strictly prohibited.
We are not responsible for any delays or losses caused by courier companies, external factors, or force majeure.
We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and users will be informed via a notice on the site.
For further inquiries, you can contact us at support@zestrederomania.com.